Documentation, contracting conditions and surveys
The general terms and conditions detailed here regulate the relationship between Mudinmar and its customers, based on international agreements and conventions that regulate the transport of merchandise, whether terrestrial, maritime and / or aerial. Mudinmar advises you to read this document in detail and, if you have any questions, to contact the company. Mudinmar has summarized the basic points of the general contracting conditions, hoping that this text is clear and understandable to all our customers and interested in testing our services.
The personal data provided by our clients are protected and only Mudinmar’s staff will have access. This data will be used by our company to send offers, surveys or marketing campaigns. In any case, customers have the right to rectification, cancellation and opposition. In no case will these data be transferred to other companies.
Our clients must guarantee that the information provided to our company is true. The user is solely responsible for any damage caused to our company due to false or inaccurate information.
The completion of any form of the websites or blogs of Mudinmar implies the express consent to the inclusion of them in an automated file of Hermanos Martínez, Grupajes y Mudanzas, S.L.
INSURANCE FOR YOUR MOVEMENT
Mudinmar advises its clients to buy insurance for merchandise. For this we will send you a form to that effect where you can assess your belongings in exchange for the payment of a fee. If the client does not send us this form with his personal data and signed, we will understand that he does not want insurance at all risk. As you know, companies do not insure merchandise packed by the customer, with one exception; that all the packages have been checked by our employees and that they are in good condition. You can contract your own insurance with your insurance company. Our company has a liability insurance of € 600,000 and a vehicle insurance of up to € 12,000. There are some franchises that vary from 300 to 600 € depending if it is a local or national move, or if it is international.
Documentation, permits, etc.
- Declaration of value of personal effects and vehicles
- Canarias import documentation
- International customs power granting document
- Import regulations Spain
- Customs manual
- Regulations for the import of personal effects and vehicles to the Canary Islands
- Regulations for the import of personal effects and vehicles to Spain
This document is a quality survey model that we provide to our clients.
We only ask for five minutes of your time to record everything we can improve about our services. We thank you in advance for your fidelity.
With the aim of improving our services to continue counting on you, Mudinmar is aware of your needs in contracting the moving process with our company.